Membership
DoctorHere is an online doctor and nutritionist telemedicine service that goes beyond traditional healthcare. Currently, we offer two membership types. ...
Wed, 24 Nov, 2021 at 2:02 AM
Our Basic membership is designed to provide consistent care not only to cure your acute sickness but to keep you healthy by improving your overall healthcar...
Wed, 24 Nov, 2021 at 2:05 AM
You can cancel your membership anytime in the first 30-day trial period. If you cancel your first-month trial before your initial visit, we will provide yo...
Tue, 23 Nov, 2021 at 9:00 AM
For international customers, you can still see a doctor online. However, our doctors are unable to prescribe medicine or request testing internationally.
Wed, 1 Sep, 2021 at 11:09 AM
No. Each individual over 18 years old must create their own account under their own legal name. If you have a child who needs our service, you must create a...
Fri, 10 Dec, 2021 at 5:59 AM
Yes, your membership will automatically renew at the end of your trial month for a 12-month commitment. You can opt-out from automatic renewal of your Mem...
Fri, 10 Dec, 2021 at 6:08 AM
Visit the “My page” tab > “Withdraw”. Please fill out the withdrawal application form, and we will assist you as soon as possible (4-7 business days).
Tue, 23 Nov, 2021 at 2:39 AM
You may upgrade your plan from Basic to Prime at any time of your membership period. Please simply give us an email at support@medihere.com and we will be...
Tue, 23 Nov, 2021 at 9:01 AM